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Craft and StructureHardFunction of an anecdote in an argument

Craft and Structure practice question

Good signage is invisible when it works. At the new hospital, a visitor told me she had found the cardiac ward without noticing a single sign, and only when she tried to explain how she had got there did she realise the colours of the corridor walls had been leading her. That is the standard every public building should aim for.

Which choice best describes the function of the visitor's story in the text as a whole?

  1. A. It illustrates the opening claim with a concrete case before the author generalises from it.Correct
  2. B. It contradicts the opening claim.
  3. C. It describes the layout of the cardiac ward.
  4. D. It criticises the hospital's signage.

Answer: A. It illustrates the opening claim with a concrete case before the author generalises from it.

Claim, example, standard.

Why the other answers are wrong

B. It contradicts the opening claim.
It supports the claim.
C. It describes the layout of the cardiac ward.
The route, not the ward.
D. It criticises the hospital's signage.
The signage is praised.

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