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Information and IdeasEasy–MediumInferring from a reversed decision

Information and Ideas practice question

In March the café replaced its printed menus with a QR code that customers scan to see the menu on their phones. Three weeks later, after complaints from several of its older regulars, the printed menus quietly reappeared alongside the code.

Based on the text, which statement is most reasonable?

  1. A. Some customers found the phone-based menu harder to use than the printed one.Correct
  2. B. The QR code was more expensive for the café than printed menus.
  3. C. The café changed the dishes it offered.
  4. D. The café stopped using the QR code entirely.

Answer: A. Some customers found the phone-based menu harder to use than the printed one.

Printed menus came back specifically 'after complaints from several of its older regulars'. The most reasonable reading is that those customers struggled with the phone-based menu.

Why the other answers are wrong

B. The QR code was more expensive for the café than printed menus.
Cost isn't mentioned; the reversal is tied to complaints.
C. The café changed the dishes it offered.
Only the FORM of the menu changed, not the dishes.
D. The café stopped using the QR code entirely.
The printed menus reappeared 'alongside the code' — the code stayed.

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